We’ve been a bit quiet for a while – one of the reasons for that is that we’ve been getting ready for the GDPR – General Data Protection Regulation.

You’ve probably had lots of emails from organisations and may have seen features on TV about GDPR – there’s been a lot of confusion (and worry) about it.

If you receive our emails you should have had at least one from us yesterday. Now, we’re sharing our Privacy Policy with you here. We’ve tried to keep it simple but it’s quite long (much longer than our usual posts but today we wanted everyone to see it in full rather than have to click a link to read it). If you have any comments about it, please contact us, we’d love to hear what you think of it! Here we go ….

Privacy Policy

1 Introduction

We are Parents’ Voice, an independent, voluntary, nonprofit group of Worcestershire parents. This Privacy Policy explains how we collect your personal data, why and what we do with it. Parents’ Voice is the Data Controller.

2 What Personal Data do we collect and how do we collect it?

People give us their information by filling in a  short form, either online or in person at events in Worcestershire.

When you give us any information you are giving us permission to hold it and process it in appropriate ways (as outlined here).

The one basic piece of information we ask for is an email address. We use this to keep in touch with our supporters by email (further information below).

Optional personal data which supporters sometimes give us are

  • their first name or initial; we use this to personalise the Welcome email we send.
  • last name – we can use this to personalise the Welcome email if no first name is given.
  • the first part of their postcode or the name of the area where they live. We use this to tell where in the county our supporters live and whether we need to reach out to particular districts.
  • any information they are particularly interested in receiving. We use this to judge whether the information we share is useful to our supporters and whether there is a need for other information.


We keep in touch with our supporters by email. The emails we send vary, but our updates usually include some of the following

  • links to websites with information (we are not responsible for the content of these sites)
  • details of consultations/surveys/questionnaires and how to take part; these are local and national and usually online
  • our meetings, information sessions and events, with details of how to book a place and sometimes a flyer or poster
  • other organisations’ events which may be of interest (we may send a flyer for the event)
  • changes to services or new initiatives affecting families (local or national)
  • reports
  • anything else which we believe is relevant to (and useful to) families in Worcestershire.

We sometimes send a brief reminder for impending deadlines (eg: for an event or a consultation).

3 Accuracy and security

It’s important that the information we hold is correct,  We may contact you occasionally to check that you still want us to send you emails and that your details are correct.

If your details change you should tell us. If you change your email address you can tell us by emailing <info@parentsvoice.co.uk>  with the subject “Change”, giving us both the old email address and the new email address where we should send emails in the future.

If you no longer want to receive emails from us at any time, simply email <info@parentsvoice.co.uk> with the subject “Unsubscribe”. We include details of how to do this in all our email updates. If you are sending the email from a different account to the one where we send emails, please give us the details of that account.

Remember, you can opt out of receiving our emails at any time.

If you want to know what personal information we hold about you, just ask us!

We never share your details with anyone else.

We will never sell your details to anyone else.

We keep your information securely and we will tell you if anything happens which is a breach of that security. Only one person currently has access to the personal data which we hold. Again, we do not share personal data with anyone.

If you have any complaints about the data we hold about you, please contact us.

Thank you for reading this! If you have any queries, please contact us – <info@parentsvoice.co.uk>.

This Policy may change but is in place for May 25th 2018.